Book a meeting room

The book a meeting room prebuilt soltuion collects information about a meeting room that the user intends to book and returns the reservation details the user. Watch the video for an explanation of the core concepts used in this solution.

Meeting room icon

Core concepts

  • Slot filling
  • Date and Time handling
  • Listeners
  • Scripting

Example conversations

User: I want to book a meeting room

Bot: How many people will attend the meeting?
User: 4

Bot: What day?
User: Tomorrow

Bot: For what time?
User: From 8 am to 2 pm

Bot: You've requested a conference room on 14 May 2019 from 08:00 to 16:00 for 4 participants.


User: I want to book a meeting room on the 27th of May for 10 people containing a beamer and coffee. The meeting will span over 2 days
Bot: You've requested a conference room from 27 May 2019 until 29 May 2019 for 10 participants. Your room will be available starting at 08:00 on 29 May 2019. In addition you've requested the following extras: projector, drinks.


User: I want to book a conference room tomorrow all day

Bot: How many people will attend the meeting?
User: 4 people

Bot: You've requested a conference room on 14 May 2019 from 08:00 to 18:00 for 4 participants.


User: I want to book a meeting room at 2 for 2 for 2 hours today
Bot: You've requested a conference room on 14 May 2019 from 14:00 to 16:00 for 2 participants.

Solution components

Name Type Description
Book a meeting room Folder A folder that holds sub-folders for the flows and entities in this solution.
Book a meeting room Flow A slot filling flow which allows the user to book a meeting room
CONFERENCE_ROOM_EXTRAS.ENTITY Entity An entity that contains all the extras that can be requested for the meeting room.
CATERING.NN.SYN
FLIPCHART.NN.SYN
PROJECTOR.NN.SYN
SCREEN.NN.SYN		 Language object Language objects contain synonyms of various booking extras. Used in the CONFERENCE_ROOM_EXTRAS.ENTITY.
DIGITS_TO_TIME.ENTITY Entity An entity that contains digits from 1 to 24 and a language variable which contains the value (a map) for a time expression. Used in the transition ‘Get Time’ for getting a time when the user only states a number but the Date time handler should interpret it as time.
ATTENDEES.NN.SYN Language object Language object used in the flow to catch words like participants, people, etc.
CONFERENCE_ROOM.NN.SYN Language object Language object used in the flow to catch words such as meeting room, conference room.
DateTimeHandler.1.1.1.jar JAR file in the Resource file manager A Jar file containing the interpretation logic for the date and time handling.
Book a Meeting Room: identify merged date/time expressions Global Pre-listener Needed for finding and annotating collated DateTime expressions.
Book a meeting room Syntax Triggers Order Group This is an order group for syntax triggers used by the solution.

Download

  1. Download the solution from the following link: Book a meeting room.solution
  2. Import the solution into Teneo studio. We recommend you to import it into a solution that is based on the Teneo Dialogue Resources English.
  3. Once imported, please make sure to assign the following Lexical Resources:
    • Teneo Lexical Resource English
    • Teneo Offensive Language Detector - English
    • DateTime Handler - English

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